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Compass Network Group, Inc.

Over 400 dental practices and offices nationwide depend on NovaBACKUP with Central Monitoring to protect their patients’ critical data.

Medical software provider Compass Network Group uses NovaBACKUP MSP to monitor data backup through a simple, browser-based user interface. The Central Monitoring Console (CMon) makes it easy to monitor backup jobs, create alerts and reports on the fly. Together, NovaStor and Compass offer busy practices a stress-free way to backup critical business data.

Dental Technology Integrator helps practices stay productive using the NovaBACKUP MSP Program

Complex patient privacy laws from HIPAA and HITECH create a need for smaller dental practices to protect their data with secure solutions that adhere to these industry regulations – and still fall within their budget. Compass Network Group helps implement software solutions that lighten administrative responsibilities for hardworking dentists.

Meeting privacy regulations and keeping patient information confidential

Dental offices have become much more aware of what losing data could cost them. Practices that do not back up properly the risk of serious consequences, both in terms of patient privacy and violation enforcement. Backing up, restoring and safeguarding patient health care information, and data like radiography images, has become an expected IT service. As practices increasingly seek outside backup assistance, dentistry-specific IT companies like Compass require efficient solutions backed by reliable technical support engineers.

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Remote backups and personalized management keep customers smiling

At a budget-friendly price point, with highly personalized account management, Compass and NovaStor let dentists stay focused on their practices without having to worry about patient data loss. NovaBACKUP and Compass’ disaster recovery and data backup solutions restore, encrypt and manage data. Client backup jobs are monitored remotely for additional security in case of natural disasters. Compass offers multiple data security packages reflecting the growing concerns of an industry that’s held accountable to rigid privacy regulations.

The solution

The NovaBACKUP MSP Program allows Compass Network Group to use their NovaBACKUP master key to install whenever and wherever they wish. Numerous customer installations are conveniently monitored through a browser-based user interface, optimized for mobile devices. The most important stats for immediate backup status are accessible via the CMon Central monitoring tool which lets them define customer groups and assign the rights to manage them. By assuming the responsibility of securing data and monitoring backups for clients, Compass Network takes this burden off busy dental offices, so they can focus on what they do best – dentistry, while providing the peace of mind that critical patient healthcare data is securely protected, and HIPAA compliance is maintained.