Direct access to our world-class, local support team
We don't outsource. Our local small business backup experts are here for you, ready to help
with one-on-one support - like your own personal IT department.
Setup Assistance – Complementary
Setup Assistance is included with every order of NovaBACKUP Server. This professional service provides new customers with our installation and setup service. Schedule a personal appointment with one of our support engineers and we’ll take care of the installation of your new server backup software for you. With Setup Assistance, you can buy without any risk. We make sure that your installation runs right - right from the start. And the best part: This service is included at no additional charge. This is backup for the rest of us.
NovaCare – Local tech support and
NovaBACKUP Server includes one year of our industry-leading NovaCare support. Get unlimited access to phone and email help from our local, one-on-one support engineers, unlimited product updates, and unlimited access to a vast library of helpful guides and documentation.
Unmatched local support.
Our technical support team is located right here in the USA, NOT overseas call centers. You get assistance directly from NovaStor engineers who truly understand backup, and have the product expertise to address your unique needs.
Support starts now.
From choosing a backup plan to installing it and setting it up, we'll help get you up-and-running in no time. Give us a call or live chat with us. Let's make safeguarding your business's crucial data the easiest thing you do today.
CALL NOW 1 (805) 409 3140
Always Microsoft-ready, with full Windows Server support.
NovaBACKUP is always Microsoft ready, and support for the latest OS comes standard – including Windows Server 2016.
Integrated support tab for 24-hour assistance.
Get access to backup support at the click of a button, 24 hours a day. View our FAQ’s, knowledgebase, product documentation, how-to videos, or make a support request directly from within the NovaBACKUP application.
Are you a technology reseller?
Our partner program is designed specifically for integrators like you.