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Get FREE Setup Assistance and
Demo Installations

Let’s face it…you’re busy.
And most likely, you’re not a backup expert.

  • You bring your car to a mechanic
  • You call a plumber when a pipe breaks
  • You count on a dentist to fix your tooth ache

Why wouldn’t you want your critical data protected by an expert?

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What you should know about data loss


Did you know that 43% of SMB data loss is due to human error…human error that could be avoided with the help of a trained professional. You need the rely on the expertise of a backup expert who can properly install and configure your backup jobs based on your exact business needs. The good news is, NovaStor does just that – for FREE!

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More about Setup Assistance and Demo Installations


Setup Assistance is a free service that is offered to server customers to give them the benefit of our backup expertise for everything from installation and setup, to custom backup configurations designed to fit your specific environment.

Demo Installations are offered to server trial users as a means to help new trial users install NovaBACKUP and get a live demonstration of the software in action by a backup expert, in an effort to help them to feel confortable and confident using our software. We believe that once you see NovaBACKUP in action in your own environment, and experience the level of service we offer our users, you will be convinced that this is the right solution for you.

You don’t have to be a backup expert with NovaStor on your side.

NovaStor offers demo installations for server trials. Why are these guided installs recommended: Customer Satisfaction. Watch our video to learn more.

Customer Setup Assistance

Any server product purchased through our online store includes setup assistance.

STEP 1 – Purchase one of our server products.
STEP 2 – Make an appointment for your personal installation and setup service using the link in your purchase receipt. Have your Cleverbridge order number handy when scheduling your appointment. You will receive a confirmation email.
STEP 3 – Download TeamViewer in preparation for your remote desktop trial installation call. This link will also be provided in an appointment reminder email, to be sent 30 minutes prior to your call.
STEP 4 – One of our in-house technical support engineers will call you at your scheduled appointment time at the contact number you provided.


Trial Demo Installation

All of our server products now include setup assistance for trials.

STEP 1 – Request a Demo Trial Installation.
STEP 2 – Schedule your demo installation appointment and receive a confirmation email.
STEP 3 – Download TeamViewer in preparation for your remote desktop trial installation call. This link will also be provided in an appointment reminder email, to be sent 30 minutes prior to your call.
STEP 4 – One of our in-house technical support engineers will call you at your scheduled appointment time at the contact number you provided.


What to Expect on Your Scheduled Appointment

One of our in-house, technical support engineers will use TeamViewer remote desktop to install your NovaBACKUP software for you and do your backup configuration for you while you watch and learn. You will receive a product walk-through, get your backups scheduled and have the opportunity to ask any questions you may have.


Can I schedule a Trial Demo Install now? Back to Top


Request a Trial Demo Installation Now

Feel free to ask us any questions you may have out these free services for server customers and trial users.

Give us a call:
1-805-579-6700

Contact us by email:
onlinesales@novastor.com

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